What we changed
As a small team, we are far from perfect and we make mistakes. But each time it has been a stepping stone to make sure we don’t repeat them. We took a good look at what happened when reports were not handled correctly and built tools to help us resolve future issues in a more efficient way.
For example we have completely changed our process to handle reports on designs. We have also set up a system of alerts to establish discussions with any member of the platform without the risk of ending in their spam box.
Now what?
Unfortunately the ban is still in place and it is still impossible to share a link to Cults on the r/3DPrinting thread.
Although we find it is unfair to penalize designers for mistakes over two years ago, we respect the moderators’ decisions. Until the situation changes we can only apologize that you are suffering the consequences of our blunders.
We also feel it’s important to mention the incredible number of designers who are very happy to use Cults. We’re happy to be the first independent platform, enabling many designers to earn a living by selling their 3D files every month.
Other communities
As users and designers, you can of course find and share great designs on the r/Cults3D 3D printing Reddit thread, as well as on many other 3D printing communities on the web.
Keep on making and sharing!
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